Derby List Last 200 Messages

[David Robinson via Derby]

Many thanks to CivRes for the link to the article.  Given that the article is in a US publication, but about gambling in the UK, I found it to be well researched and written.

Listers might be interested in the following:

1.On issues like this, it can be helpful if a person can write about their personal experience.  I closed my Betfair account over 10 years ago.  At that time, Betfair and Paddy Power were separate companies.  I know for a fact that, since the merger of the two companies, Paddy Power have access to a digital copy of the message that I sent to Betfair requesting the closure of my account.  Now that Flutter have acquired Paddy Power/Betfair, this means that ALL companies that Flutter operate in the UK have access to ALL my personal information held by Betfair.  This will include a company like PokerStars, in the unlikely event that I wanted to play online poker.  On a humorous note, it might also include TVG which, of course, operates outside the UK!  I'm not happy about this, but there is little I can do about it.

2.Now let's have some fun.  An @derby lister moves to the UK permanently.  It's Epsom derby day and for some fun they deposit £100 in a new Tote account. Being naive, they follow my tips in the race and lose the whole £100.  Undaunted, two weeks later they deposit another £100 to play at Royal Ascot, and lose that too.  By the time the Breeders Cup comes along, they have lost £1K in total.  They then make another deposit of £100 to play over the two days.

The question is, minutes after making the deposit for the BC, how do you think they might react to receiving the following email?

As ever, your most helpful servant, Dave!

Dear @derby lister,

We’d like to take this opportunity to thank you for opening and operating a betting account with the tote.  We appreciate you have many options when choosing where to bet, and we are grateful of your support.  Our goal is to offer an enjoyable and rewarding betting experience that complements that offered by traditional bookmakers and betting exchanges.

As part of that commitment and under our license regulations we’re required to maintain higher levels of Customer Due Diligence for those who deposit betting funds above certain thresholds. This applies to aggregate deposits rather than any single deposit limit.

What is Proof of Income:

Once a player hits a certain level of activity, they will be required to complete our Proof of Income process. This enables us to make sure a player can support their level of gaming, which is important to us as a socially responsible company and ensures we adhere to further UK regulations. When this happens, we will ask you to send further documentation and information such as proof of your income.

Details needed:

This will involve You providing us additional documentation, consisting of at least one of the examples which are set out below. Ideally evidencing to us the main source of your income used for gaming on our site, if your main source of income is not mentioned below please get in touch and we can advise on further options:

•                Employment / Self-Employment:

Your salary slips and/or Your bank statement showing regular salary payments into that account from employment.

P60/Self-Assessment Tax Return and/or Your bank statement showing regular salary payments into that account from employment.

•                Retired:

Your pension statement; pension income and/or Your bank statement showing regular pension payments into that account.

•                Inheritance/Savings:

A copy of a letter from the executor detailing the amount to be received by You as a beneficiary under the Will, together with Your bank statement showing the corresponding amount being paid into that account.

Your bank statement showing savings balance along with any evidence around how these savings were achieved or how they originated i.e., from salary/inheritance/property sale.

•                Gambling Winnings:

A copy of Your Account transaction history from a third-party gambling operator in Your name, together with Your bank statement showing the corresponding amount being paid into that account. We would require evidence of the original source of income used prior to your winnings i.e., salary/savings/inheritance.

Betting is a leisure activity, and whilst we recognise this kind of administrative overhead is not particularly fun, it is important to ensure sure we’re all protected.

If you would like any assistance in how to provide your documents, please contact a member of our Customer Care team on 0800 032 8188.

Please ensure all your documents are:

·                 Dated within and cover the last three months.

·                 Clearly legible with all necessary information like your name and address viewable.

·                 In full, with no missing edges.

We know that customers come in different shapes and sizes so to ensure you Tote safely, we wondered if you could reply to this email with an answer to these questions:

Are you comfortable with your current levels of wagering?

What is your current employment status?

What is your job/occupation?

What is your monthly take home income?

What is your monthly budget for gambling?

Are you gambling just with the Tote or also with other providers?

If not working, how is your gambling funded?

We do realise that these questions are personal and the information sensitive, so we would like to reassure you that:

We will only use this information to check your spend level to help you manage your gambling.

This information will be securely held on our systems.

This information will not be used for marketing purposes.

We will only keep this information for as long as we are required to by law.

You can contact us anytime if you have any other questions about these checks or indeed anything else about the +o+e



_______________________________________________
Derby mailing list
Posting: Derby at lists.derbylist.com
Sub/Unsub: http://lists.derbylist.com/listinfo.cgi/derby-derbylist.com